Hosting Articles

Eleven2 Hosting Appoints New Customer Service Director

Spring, TX (PRWEB) April 2, 2008 - Eleven2 Hosting, a leading world-class hosting company (http://www.eleven2.com/aboutus) announced today the appointment of their new customer service director, Cory Beavers. The hosting industry veteran began his career at Yahoo! Web Hosting and was most recently employed by HostGator Web Hosting.

"Cory's focus will be on increasing the level of support our customers experience here at Eleven2," said Rodney Giles, Eleven2's co-founder and chief executive officer. "With Cory's previous experience at Yahoo! Web Hosting and HostGator Web Hosting, he brings the experience, knowledge, and dedication needed to take our customer support to the next level."

Cory's daily tasks include developing and implementing training programs for customer support advocates, enhancing response times on support requests, and improving the quality of responses to customers from the Eleven2 Hosting (http://www.eleven2.com) staff.

"Cory's leadership in these areas will help attract customers wanting top-notch customer service at every point of service, from pre-sales to ongoing support, something rarely seen in the hosting industry," said Giles. "When our customers are happy, our retention rates increase and customers start spreading the word about the quality of our hosting and support services."

In addition to adding a new customer service director, Eleven2 has plans to extend their development team to keep up with the expansion of their upcoming hosting products and services.

Customers can interact with the Eleven2 Hosting (http://vip.eleven2.com/order) team through the company's VIP platform, a user-friendly control panel for managing billing information, support requests, daily website maintenance, and email.

About Eleven2

Established in 2004, Eleven2 Hosting was started by two savvy web developers who, at the time, could not find high quality hosting solutions that met their requirements. Now hosting over 60,000 websites and with ten years of experience, Eleven2 has become a prominent leader in world-class hosting. Eleven2 provides shared hosting, reseller hosting, and customized dedicated server (http://www.eleven2.com/dedicated) plans. Data centers include locations in Houston, TX and Atlanta, GA. The company continues to reinvent the customer experience with VIP, an automated support system developed in-house. Eleven2 Hosting also provides domain sales and database/FTP/email hosting for small to medium sized businesses.

To learn more about Eleven2 Hosting, visit http://www.eleven2.com.

Media Contact:

Dave Young

Young Copy

513-248-1707

dave at youngcopy.com

###

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